Shipping policy

Orders are processed within 1–2 business days. Standard international shipping takes 7–15 business days. Shipping rates are calculated by weight at checkout and range from AUD $29–$69. We ship from Australia to most countries worldwide. Once dispatched, you'll receive a tracking number via email.

We are not responsible for lost or stolen packages or packages delayed in transit.

It is the customer's responsibility to provide an accurate delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.

Tlethayotha and Lustre  & Star are not responsible for any additional fees incurred from International Customs or Post Office Bills.